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Improving Service Level Engineering

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14 314,00 JPY

Typical price1 168,31 PLN

Lowest (90 days)71,50 PLN

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2026-08-08 2026-08-15

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Verkäufer	Product price	Delivery	Gesamt	Verfügbarkeit	Updated
SP SpringerNatureLink Shop INT	14 299,00 JPY	15,00 JPY	14 314,00 JPY	Verfügbar	vor 5 Tagen	View offer
SP Springer Nature Author	14 299,00 JPY	25,00 JPY	14 324,00 JPY	Verfügbar	vor 1 Woche	View offer
SP SpringerNatureLink Shop INT	99,99 USD	free	99,99 USD	Verfügbar	vor 5 Tagen	View offer
SP SpringerNatureLink Shop INT	109,99 USD	25,00 USD	134,99 USD	Verfügbar	vor 5 Tagen	View offer
SP SpringerNatureLink Shop INT	109,99 USD	free	109,99 USD	Verfügbar	vor 5 Tagen	View offer
SP SpringerNatureLink Shop INT	118,00 EUR	29,00 EUR	147,00 EUR	Verfügbar	vor 5 Tagen	View offer

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This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.